Checkpoint
From the feedback gathered, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved.

This assessment process is concerned with a manager's job performance in eight skill clusters and 18 universal competencies, described as follows:

Communication Listens to others Processes information Communicates effectively

Leadership Instills trust Provides direction Delegates responsibility

Adaptability Adjusts to circumstances Thinks creatively

Relationships Builds personal relationships Facilitates team success

Task Management Works efficiently Works competently

Production Takes action Achieves results

Development of Others Cultivates individual talents Motivates successfully

Personal Development Displays commitment Seeks improvement

The Process
Each participant completes an evaluation, a process that takes about 30 minutes. They are guaranteed anonymity (except for the "Boss") and urged to be honest and objective in their responses. Participants may complete their assignments via the Internet and results from all participants are compiled in a report that is returned to the manager.

The CheckPoint 360° Competency Feedback System is an effective managerial development system that pays big dividends in improved performance.