MANAGING PEOPLE'S PERFORMANCE

The best performances are willingly given. This is seldom the reality. Managers are both ill equipped both to manage performance and to create job satisfaction. They fail to make the connection. Managers today need the confidence and skills to measure and appraise tangible results as well as employee behaviours. They need coaching and counselling skills to handle the high performing, ultra professional, as well as the demotivated cynic. Both managers and their direct reports need tools and techniques to agree performance measures and identify job satisfaction needs:

Our training programmes cover:

	Agreeing performance measures
	Reviewing performance
	Solving performance problems
	Coaching, counselling and disciplinary skills
	Improving job satisfaction

Our consultancy services include:

	Design of competency frameworks
	Upward and 360° feedback processes
	Performance management system design
	Diagnostic tools for performance and satisfaction management
	Surveys and questionnaires to identify training needs
	Managing diversity

To discuss your needs in more detail contact us:
Email hq@rhemagroup.com
Tel +44 (0) 1634 299909 Fax +44 (0) 1634 290806