Skills and personal development training and consultancy

CONSULTATIVE SELLING

Gone are the days when product and technical knowledge guarantee sales success. Today's customers are as knowledgeable as their suppliers. They demand the 'added value' as a norm. Customer empathy is key. To consult effectively, sales people need sound commercial awareness and financial understanding. They need a structured process to 'unbundle' the customer's situation and create a total solutions package. Future sales success will depend on an organisation's ability to create a new, consultative sales force from its existing product focussed sales people.

Our training programmes cover:

	Market and customer research
	Creating an entry strategy
	Holding first meetings with prospective customers
	Use of the consultative selling process and skills
	Selling added value solutions

Our consultancy services include:

	Analysis of sales force training needs
	Customer surveys
	Design and use of sales aids
	Structure of sales proposals
	Creating a seamless brand image

To discuss your needs in more detail contact us:
Email hq@rhemagroup.com
Tel +44 (0) 1634 299909 Fax +44 (0) 1634 290806