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16 Aug 10

ASSERTIVENESS

When another person’s behaviour is having a negative impact on you, and the results you can achieve, you have a right to assert your need for a changed behaviour. Use the DESC formula.D - DESCRIBE THE SITUATION- What are the behaviours you find difficult?- When and how are they displayed?- Recent examples of the behavioursE - EXPRESS HOW YOU FEEL- How does the person’s behaviours make you feel?- How does this impact your feelings towards them?- How is this affecting your relationship with them?S - STATE ALTERNATIVE BEHAVIOUR- What do you want them to do?- How do you want them to do it?C - CONSEQUENCES- Why the different behaviour is important to you?- What will happen to the results (for both of you) if the behaviour changes?- What will happen to the relationship between the two of you?- Benefits for both of you.

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